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Petkose

Shipping policy

Shipping Policy

SECTION 1 – ORDER PROCESSING
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped, along with tracking information.


SECTION 2 – SHIPPING LOCATIONS
We currently ship to the following regions:

  • European Union (EU)

  • United Kingdom (UK)

  • Australia (AU)


SECTION 3 – SHIPPING TIMES & COSTS
Estimated delivery times are generally 9–10 business days, but this may vary depending on the destination country and local postal services.

Shipping costs may differ per region and will be shown at checkout before you complete your order.

Please note: delivery times are estimates and not guaranteed. Delays caused by carriers or customs are outside our control.


SECTION 4 – DUTIES & TAXES
Orders shipped to the UK and AU may be subject to import duties, taxes, or customs fees. These charges are the responsibility of the customer.


SECTION 5 – ORDER TRACKING
All orders include tracking. Once your order ships, you will receive an email with your tracking number and a link to follow your package.


SECTION 6 – QUESTIONS
If you have any questions about shipping, please contact us:
Email: support@restovie.com